Note to self:
Feb. 13th, 2006 01:23 pmWhen talking with tech support people at any company, anywhere (anymore), do not adopt usual vocal tones and stylings (even if it should be text-based, as this most recent spate). None of the techs are native English speakers, and while they are knowledgeable in their fields and very capable of handling straight-forward questions in syntactically-neutral construction, ironic self-deprecation involving vocal tics and ellipses will do nothing but confuse them. Honestly, you'd have the same problem if you were doing CS/TS in French.